Malaysia Web Hosting, Domain Name, Dedicated Server and E-commerce by Emerge

SALES CONTACT
	+603 7727 2280		sales@emerge.com.my

Products & Services

Domain Name Introduction Domain Pricing New Domain Registration Domain Transfer

Shared Hosting Introduction Web and E-mail Hosting E-mail Hosting MS SQL 2008 DB Hosting E-commerce Hosting

Dedicated Hosting Introduction Single Server Co-location Multiple Servers Co-location Dedicated Server Dedicated E-mail Server Internet Data Centres

Managed Services Introduction Server Administration Server Security Server Backup & Restore Server Monitoring Firewall Administration On-site Technical Support Technical Audit Service

SSL Digital Certificate Introduction thawte Digital Certificate

Website Solutions Introduction InstantWEB! DesignWEB! TotalWEB! Lite ManageWEB! CommerceWEB! PortalWEB! Custom Web Development

Mobile Solutions Introduction MobileGATE! Premium MobileGATE! Bulk MobileACE! Custom SMS Development

Network Solutions Introduction ServerTRACKER! FilterMAIL! LoadBALANCE! SmartSHARE! BackupMAIL!

Online Marketing Introduction iBeli.com B2B Trade Portal MailCAST! E-mail Marketing MobileACE! SMS Marketing Managed Online Marketing

ORDER

	HOME > productS & Services > MANAGED SERVICES > ON-SITE TECHNICAL SUPPORT

	On-Site TECHNICAL Support

IT Problems Buster
Cost-effective. Responsive. Effective. These are the cornerstones of EMERGE On-Site Support. You can trust and rely on our trained IT professionals to solve all your IT problems. From setting up an e-mail account to an entire office network, from Internet connection to system maintenance, no problem is too big or small for us to handle. We will be in your office or on location to solve your IT problems.

Have you ever:

	Wanted to set up an office network with Internet connection where all your staff can access, but don't know how to do it or who to call?
	Encountered problems where your server is down and the whole company is in a stand-still because you don't know how or who can fix it
	Tried connecting to the Internet and you don't know how to check your e-mail?
	Wanted to set up e-mails for your company staff but don't know how?
	Wanted to hire an IT personnel to maintain your systems but don't have the budget?
	Wanted to have a company website where all your clients can access, but you have a million questions and don't know where to start?
	Wondered what an FTP is because your Web Administrator said that you need it to upload your files to the Internet?
	Wondered who can answer all your IT questions and can help solve all your IT problems?

If you think the EMERGE On-Site Support can only solve all the above problems, wait, it does much more!

If you think the EMERGE On-Site Support can only solve all the above problems, wait, it does much more!

	We provide solutions to all Internet related issues setting up websites & FTP, setting up office e-mails, Internet assessments, etc.
	We can help you set up a secured networking environment, be it traditional or Wi-Fi.
	We can solve any hardware or software problems.
	We offer technical advices on your company's internet/networking policies.
	We provide training to your key IT personnel to better manage and maintain your systems.
	We can help you beef up your company website to attract more visitors or clients.
	We will provide you with dedicated personnel to give you personal assistance.

The list is endless! But how exactly does it benefit your company? Here are 6 ways how EMERGE On-Site Support can help your business:

	It's cost effective!
	Maximises 'Up-time' and return on investments.
	Minimises 'Down-time' so you can focus on your core business.
	Improves your company performance and competitiveness.
	Prevents system failures and maximises reliability.
	Resolves difficulties in hiring and retaining IT personnel.

Packages and Coverage Plans

Coverage Plans	Packages
Coverage Plans	Express	Enterprise	Corporate	Premium
1. Phone Tech Support
2. E-Mail Tech Support
3. On-line Tech Support
4. Dedicated Tech Personnel
5. On-site Key Personnel Training
6. Monthly Report
7. Product Manual
8. Product & Application CD
9. Customised Contract Duration
10. Customised Response Time
11. Customised Requirements
12. Contract Hours	2 hours	10 hours	20 hours	Customised
13. Package Pricing	RM 250	RM 2,000	RM 3,000	Quote

Move your existing web hosting account over to EMERGE in 7 simple steps

Need To Find Out More?

Contact our consultants if you have further enquiries on regards to our On-site Support services or if you would require customised On-site Support services.

Please call our office at +603 7727 2280 to speak to one of our sales consultants or e-mail us at sales@emerge.com.my